spectrasonics omnisphere - read the reviews

Spectrasonics Omnisphere 2 Blunder

You’d think that Eric Persing and Spectrasonics would know better than most music and software companies who always seem to release new products only to find their server can’t handle the traffic. Sites are down on the launch day. That’s disgusting.

Snap 2015-04-30, 15_02_16

Omnisphere 2 is the much anticipated update to Omnisphere and it launched today April 30, 2015.

Unfortunately their site has been mostly down all day and I have tried to buy the upgrade several times only to get thwarted somewhere in the process.

I really want this Omnisphere 2 upgrade and have been waiting but this is ridiculous. After hours trying on and off I go back later in the day and sure enough the tech shop is closed has a message saying the site is down for maintenance.

Nice. They had more than enough time to get ready for this and surely the company makes enough money to afford better servers, but instead they go down in flames on the launch day.

Oh well. Frustrating. It’s their own fault. Maybe some day people in the music software biz will figure out their websites are important and can help them make more money by offering satisfying experiences for customers and prospects.

Oh and the phone number listed on the tech shop is “out of service”. Another nice touch. (see screenshot image)

http://www.spectrasonics.net

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